First, we want you to breathe easy and rest assured that we will do everything possible to make sure your claim goes smoothly. At the Doane Insurance Agency, we have established a superior working relationship with the companies claim department and our knowledge of you and your policy will set the stage for a smooth process to guarantee your satisfaction.
Call us. You can reach us during business hours at (616) 374-8825. If your claim occurs after hours and you have an emergency, please call Mark on his cell phone at (616) 890-5745. If you are unsuccessful with either of these numbers, please feel free to call the companies directly, listed below for your convenience.
Remember that we are a team in this process and we need to cooperate with each other. Do what you can to minimize additional damage to your property. If necessary, call the local authority to report to the police or fire department. Emergency temporary repairs are just fine and are expected. Try not to disturb the physical evidence that the company may need to inspect.
Call us throughout the claim process whenever you may have a question. We are here to help and clarify your policy so that you are comfortable and have the peace of mind that your insurance policy and agent performs as expected.
Auto Owners Insurance Company
6101 Anacapri Blvd
Lansing, MI 48917
Emergency Claim: 1.888.252.4626
Towing Service: 1.888.869.2642 (1.888.tow.aoic)
Fremont Insurance Company
933 E Main
Fremont, MI 49412
Emergency Claim: 1.800.550.0325
Pioneer State Mutual Insurance Company
1510 N Elms Rd
Flint, MI 48532
Emergency Claim: 1.810.733.2300
3 Bala Plaza, East
Bala Cynwyd, PA 19004
Emergency Claim: 1.800.621.5410
Titan Insurance Company
901 Wilshire Drive, Suite 550
Troy, MI 48084
Emergency Claim: 1.800.775.4642
Emergency Claim: 1.800.776.4737 (1.800.PROGRESSIVE)